Here at Elbooks (we, us), we are committed to protecting the data we store and use about you, and to respecting your privacy. We are confident that you will find the information you need set out in this policy, but if you need to know more about the data we store or how we use it, you can contact us by email email@example.com.
About this policy
How we use your personal data
What personal data do we collect?
How do we collect personal data?
How do we use your personal data?
How do we share your personal data?
Security and storage of your personal data
Policy of usage of cookie files
How to contact us
How to contact the relevant authority
1. About this Policy
The" data controller " of your personal data (in other words, the organization that determines how your data is used) is an Individual Entrepreneur Vitor Palmeira Abbehusen.
2. How we use your personal data
A. What personal data do we collect?
This policy provides you with information about how we use your "personal data". Personal data is any information that can be used to identify you. The personal information we collect from or about you may include the following:
any location preferences or categories that you have subscribed to in relation to the products and services we offer;
location information from the device you use to visit the site or while using our app;
financial, credit and debit card information when you make a purchase or call our customer service line;
information about the products and services you buy from us;
information about your visit to our websites, including information about how and when you came to our websites, how you interacted with the websites (products you viewed or searched for; page response times, loading errors, duration of visits to certain pages, page interaction information such as scrolling, clicks, and mouse movements), and where you went next (including the full URLs and methods used to navigate from the site);
technical information about how you use the web or mobile services, including the Internet Protocol (IP) address used to connect your computer to the Internet, your registration information if you register on our website or through our app, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform, and device information.;
information collected from our websites and other sites on the Internet using cookies, web beacons, pixel tags, device identifiers and other technologies, including information about your shopping habits and preferences;
demographic information and other information provided by you.
While we may offer products or services for purchase that may be relevant to children, we do not intend to use any of our sites or services for children, and we do not intend to collect data from children.
Similarly, we do not intend to collect (and we ask you not to disclose) any particularly sensitive data, such as data related to your health, religion, or ethnic origin.
B. How do we collect personal data?
Directly from you:
You directly provide us with most of the data we collect. We collect data and process it when you:
register on our website as a customer or make a request;
purchase any of our products or services;
participate in our message boards blogs or any other user generated content;
send us emails, and
use or view our website using your browser's cookies.
Certain information is collected by most browsers or automatically through your device, and we also collect your IP address or other device identifier (this allows us to recognize your computer or device when you use the site) through our server log files.
From other sources:
We may also indirectly receive your data from the following persons:
We may collect data from sellers who advertise their products or services on our site, for example, about your repayment of any voucher that you buy from us, or if we provide delivery services to the seller, through which we send you products on behalf of the seller;
We work closely with third parties that provide services to us (including, for example, business partners, subcontractors that provide technical, payment and delivery services related to the goods or services we provide to you, advertising networks, social media platforms, analytics providers, search information providers), and we may also receive information about you from them;
if you participate in sweepstakes, special offers, or contests sponsored by us or one of our business partners;
In certain circumstances related to a particular transaction, we may obtain data from public databases or credit reference agencies; and
We may combine the information we collect about you from other sources with the information you provide to us directly. We may use this aggregated information as described in this policy;
C. How do we use personal data and what are our reasons for doing so?
We use your personal data for various purposes related to the products and services we provide.
We collect your data for the reasons listed below
Providing the products and services offered to you:
provide you with the information, products, and services (including vouchers) that you request or purchase from us (i.e., perform certain tasks, processes, or orders on our website or in our apps, accept online payments (where applicable) , and deliver your products or services), and communicate with you regarding those products and services (including vouchers) that you purchase from us, and answer your questions and comments;
to measure customer satisfaction and provide customer service (including liaising with sellers to troubleshoot your purchases or service requests).
We use your data in this way either because we have a contract with you (for example, if you buy a voucher on our website, a contract to provide you with this voucher), or because it is in our legitimate interests (for example, in our interests to measure customer satisfaction and " fix " customer problems), but we will always ensure that your rights are protected.
For advertising and marketing purposes, including to measure the effectiveness of our marketing:
to contact you via daily or weekly emails to inform you about the products and services we offer (and what the sellers who advertise on our sites offer) that we believe may be of interest to you, based on your subscribed location and other preferences in your account, we may also combine this with information we collect from other sources to ensure that we only tell you about products and services that will interest you.;
to measure the effectiveness of our marketing campaigns and our advertising (i.e. so that we can tell what interests our customers and what doesn't);
Elbooks hosts a website with electronic products of its own design, or provided to us by partners. By making this material available online, Elbooks is acting in good faith.
We acknowledge that from time to time, materials published on the Internet may infringe on the intellectual property rights of third parties, including copyrights, design rights, or trademarks.
If you are concerned that you have found material on our site that you believe violates your intellectual property rights, please contact us in writing using the contact details below with the following information:
Your contact details (full name, postal address, contact phone number, email address).
The exact and complete URL of where you found the material.
Complete information about the material-describe the protected material in as much detail as possible so that the specific content and format can be easily identified. Specify the exact extent of use (for example, by quoting the text that was reproduced, or using this image (and sending us a copy of the image)).
Proof that you are the copyright holder or its authorized representative (for example, provide us with detailed information about any registrations).
Please provide as much information as possible so that your complaint can be properly investigated.
Please note that contacting us by other means or failing to provide us with sufficient information to identify the material you are complaining about or to verify that you are the copyright holder is likely to delay the procedure outlined below.
Our contact details:
Please include "FAO: Notice and Takedown"in the subject line.
FAO: Notification and dismantling
Elbooks ' policy is to immediately suspend content that is the subject of a reasonable complaint while that complaint is being investigated.
After receiving the notification, the dismount policy procedure is called as follows:
Elbooks will confirm receipt of your complaint by email or letter within two business days of receipt and will conduct an initial assessment of the complaint.
After receiving a reasonable complaint, the material will be temporarily removed from the site pending an investigation.
Elbooks will contact the seller who provided the material, if appropriate. The merchant will be notified that the material is subject to a complaint, on what grounds, and will be encouraged to consider the relevant complaints.
tries to resolve this issue quickly and peacefully and satisfies all parties with the following possible results: The
material is restored to the site in an unchanged form.
The material is restored on the site with changes.
The material is permanently removed from the site.
You will be notified of the results of the investigation as soon as possible.